Shipping Information
At Adorable Pets, we are committed to delivering your pets and pet-related products safely, quickly, and responsibly.
Shipping Time: All orders are processed and delivered within 2–3 days maximum.
Order Processing: Orders are prepared promptly once confirmed to ensure minimal delays.
Delivery Areas: We ship to approved locations where safe and humane transport can be guaranteed.
Care During Shipping: The comfort, safety, and well-being of our pets are our top priority. All animals are transported using proper handling practices and suitable carriers.
Once your order has been shipped, you will receive confirmation and relevant delivery details.
Returns & Exchanges
Due to the nature of live animals, returns on pets are not accepted. However, your satisfaction and the well-being of every pet matter deeply to us.
If there is a health concern upon delivery, please contact us within 24 hours.
Any issues will be reviewed carefully, and appropriate support or solutions will be provided.
Returns or exchanges on non-living products (accessories, supplies) may be accepted if items are unused and returned in original condition, subject to approval.
Our Commitment
We prioritize care, transparency, and responsibility in every step of the process. If you have questions about shipping, delivery, or returns, our team is always happy to help.
📩 Contact us anytime — we’re here for you and your new companion.